Home | Cookie Privacy Statement

> Cookie Privacy Statement

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Here at Astroflame (Fire Seals) Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will never sell your data and we promise to keep your details safe and secure.

You can change your mind at any time by contacting us:

Astroflame (Fire Seals) Ltd
Intumescent House Unit 8,
The I.O Centre
Stephenson road,
Segensworth,
Fareham,
Hampshire
PO15 5RU
England

Tel: 01329 844 500 (INT +44 (0)1329 844 500)
Fax: 01329 844 600 (INT +44 (0) 844 600)

Email: sales@astroflame.com

> Use of cookies by Astroflame websites

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Astroflame websites (astroflame.com, astroflame.co.uk, astroflame.eu, astrodraft.com, quadseal.co.uk) use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

> Google Analytics and Google Adwords

Astroflame websites (astroflame.com, astroflame.co.uk, astrodraft.com, quadseal.co.uk) use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

> Google Analytics and Google Adwords

Astroflame uses Google Analytics which sets the following cookies

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Google Anayltics cookies are used to create anonymous statistics that provide Astroflame with information such as page popularity, search phrases used to find Astroflame, average number of pages visted, the amount of traffic referred from other websites etc. More information here Google Anlaytics Data

If you wish you can opt out of Google Analytics setting cookies on any website by installing a Google Analytics Opt-out broswer plugin.

Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. It does this by storing a cookie on your computer’s hard drive. If you do not wish to participate in our Google AdWords Remarketing, you can opt out here.

> YouTube cookies

All videos are hosted at YouTube and no cookie is set until you visit YouTube to view a video. YouTube may set cookies on your computer for performance or other reasons. To find out more please visit YouTube’s Privacy information page.

> Site Search

Our built in search function does not set cookies but it does record search phrases used to determine the most searched keywords.

> Links to other websites

This privacy notice does not cover non-Astroflame website links. Where we link to other websites we encourage you to read the privacy statements on the other websites you visit.

> Browser Settings

Your browser privacy / security settings can be changed to control cookies (and other privacy matters). How this is done varies from one browser to another but a good place to start is checking the browers Help information.

> Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 2 May 2018.

> Related Documents

For our policies on Data Protection and Security please follow this link Privacy Terms

> Removing cookies

You can modify your cookies in the settings in your browser and by contacting the third-party cookie owner individually. You can also remove any cookies already stored on your computer.

Please note: Changes to the Astroflame (Fire Seals) Ltd website cookie will prevent the websites functioning fully.


> Delivery/Returns

For in-stock items orders received before 2pm (Monday-Friday) are generally dispatched for delivery on the following working day (Monday-Friday). All dates quoted for despatch are estimates only and are not guaranteed. We will endeavour to meet these dates but shall have no liability for any delay in despatch or delivery or any damage or loss occasioned thereby. We may deliver products pursuant to any order by instalments. If we are unable to deliver the goods for any reason,you will be contacted and you will not be obliged to pay for the goods which have not been delivered, you also have the option to cancel the goods that have been delivered, however we shall not be liable for any loss of income or profit which may have been caused by the delay or non delivery of goods.

For information about our returns policy please click here.

> Ask a Question

If you've got a question about this product or need some technical help get in touch with the Astroflame sales or technical team to discuss your requirements today. We are open Monday to Friday 8:00am to 5:30pm. You can always contact us on the following:

T: 01329 844 500

E: sales@astroflame.com

F: 01329 844 600

Web Page Last Modified: 04.08.2020 12:08